Frequently Asked Questions

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A Xero conversion is the process of transferring your financial data from your existing accounting system into Xero so you can continue working without disruption.

  • Opening balances for the current financial year
  • Transfer of fixed assets
  • Set up in Xero ready for immediate use

For MYOB Essentials conversions, this also includes:

  • Current Financial year transactions
  • Up to three bank accounts

The following items are not included:

  • Historical transactions
  • Invoices and bills
  • Contacts
  • Prior-year bank transactions

Note: Any additional work outside the standard conversion can be undertaken if required and will be invoiced directly to the client.

We require the following reports:

  • Trial balance
  • Fixed asset report
  • Financial statements
  • Supporting documents to verify balances

Reports should be provided in Excel or CSV format. Other formats can be accommodated, but will require additional processing time.

Yes, we can extract the data for you for an additional cost.

 

We will need:

  • Access to your legacy accounting software for us to extract data
  • Access to your Xero file so we can post the data
  • An introduction to your IT team so we can liaise directly

 

Don’t worry. We have a simple and proven process, and we’ll guide you through it.

Our team

The Pilot is the first phase of your Xero conversion. It ensures accuracy, tests processes, and confirms the final format before the full conversion begins.

Pilot Process:

  • You provide a set of key files (typically six)
  • Our team converts these files and checks them for accuracy
  • You review the converted files to:
    • Identify any issues
    • Suggest presentation or layout changes
    • Confirm the final format

Once your review is complete, we refine the process and proceed with the remainder of the conversion.

Client responsibilities during the Pilot:

  • Provide complete and accurate data
  • Provide and identify the chart of accounts to be used
  • Review converted files carefully
  • Approve or provide feedback on the final presentation
  • Participate in acceptance testing to confirm accuracy

Workflow sheet requirement:

  • Allocate new batches of files to the Workflow sheet once they are ready to be started

Yes. All balances are reviewed and mapped according to TIPU conventions to ensure accuracy and consistency before being finalised in Xero.

Risk acceptance criteria define the standards data must meet to be considered accurate, complete, and reliable.

For Xero conversions, this includes:

  • Compliance with Xero system and reporting standards
  • Verification and reconciliation of trial balances between the source system and Xero
  • Comparison of key financial statements, including:
    • Profit and Loss
    • Balance Sheet
    • Equity
    • Current Accounts
    • Fixed Assets
  • Correct mapping of accounts in line with TIPU conventions

Yes. Once the conversion is complete, your Xero ledger is ready for immediate use.

Yes. Historical data, transaction-level conversion, or mirroring your previous system is treated as a complex conversion and priced separately.

Yes. We can handle multi-currency ledgers, ensuring all foreign currency balances, transactions, and exchange rates are accurately migrated.

Note: Complex multi-currency requirements may require additional time and could be treated as a complex conversion.

Yes, although best practice is to wait until bank feeds are active. Additional reconciliation or adjustment work is not included in the standard conversion scope.

Timeframes depend on the complexity of the conversion and the quality of the information provided.

As a guide:

Each job will typically take up to six working days to complete. For larger batches or more complex conversions, timelines may vary depending on the volume of data and specific requirements.

The client is responsible for supplying complete and accurate source data.
During the Pilot, TIPU will flag any issues or gaps and recommend that they are resolved before proceeding with the remainder of the conversion.

Additional Services

 

Any work outside of the agreed scope may not be funded by Xero, and pricing is as follows:

 

☐ Standard conversion with Alignment Journal add $25

☐ Financial Statement Setup

  • Notes $10
  • Directory $10
  • layout $5

☐ Additional Comparatives – $25

☐ Change to Chart of Accounts – $50

☐ Add additional years of transactional data – $50 per year

 

 

Payroll, Payables, Receivables, and Contact data

☐ Import of Employee and Payroll – $20 per employee
☐ Import of bills and invoices, per block of 100 -$25

☐ Import of Contacts – $30

 

*We can extract the data from your existing software for an additional fee. This would require the necessary access to your current system

We will:

  • Rectify any errors caused by TIPU
  • Advise you if issues relate to the source data

Any post-conversion work outside the agreed scope may incur additional fees. These will be discussed and approved before work begins.

Our services

TIPU has been performing Xero conversions since 2015, giving us over 11 years of experience.

Ed and Megan have delivered this service to accounting firms across New Zealand and Australia since that time.

Many thousands, across multiple industries, including the Agri sector.

New Zealand team:

  • Megan Walker-Timu, Onboarding Leader
  • Edward Hayes, Coach & Resourcing Guru

TIPU India team:

  • Paul Sharma, Project Manager of our Conversions Team
  • A dedicated team of accountants and conversion specialists

You will be dealing with real people who manage your conversion from start to finish.

We use a shared workflow sheet to track progress and ensure transparency.

We also communicate via:

  • Email for updates and queries
  • Teams or Zoom for meetings
  • WhatsApp (optional) for urgent or quick questions

Clients receive fortnightly status updates throughout the conversion.

  • Megan Walker-Timu: New Zealand business hours (NZT/NZDT)
  • Paul Sharma & India team:
    • Meetings by appointment
    • Email responses typically between 3:30 pm and 4:30 pm NZT/NZDT

Because of the time difference, conversion work is often completed overnight, with updates ready the next morning.

The Terms of Engagement outline:

  • How we collaborate with your firm
  • Data security and protection measures
  • Roles and responsibilities
  • Pricing and billing structure

Billing notes:

  • New Zealand clients referred by a Xero Account Manager have their conversion cost covered by Xero, as outlined in the introduction email
  • Australian clients are invoiced directly
  • Any work outside the agreed scope is billed separately

A copy of the Terms of Engagement is available on our website.

TIPU can work with any ledger software and has extensive experience converting data into Xero, including:

MYOB products:

  • MYOB Essentials
  • MYOB AccountRight
  • MYOB AE, AO, Classic, EXO, MAS

Other Systems:

  • Sage One / Sage Accounting
  • Figured
  • Banklink
  • CCH / iFirm
  • CashManager Rural
  • Farm Focus

If your system is not listed, we can extract the required reports or access the software directly and provide a tailored conversion solution.

We can begin as soon as we have:

  • The required data from the software being converted from
  • Access to the client’s Xero Subscription

We’ll guide you through the process step by step.

Simply click the Getting Started button, complete a few details about your firm, and Megan will be in touch to arrange a chat. She’ll walk you through the next steps and keep everything straightforward.

Yes, we can help with one-off client conversions.

If you are an accounting practice enquiring on behalf of a client:

  • We can work directly with your client once you introduce us.

If you are a business owner contacting us directly:

  • We can discuss your requirements and guide you on the next steps.

The $250 fee covers:

  • Discussing your or your client’s requirements
  • Working through the Conversion Scope Checklist to identify:
    • What data should be brought over or extracted
    • What will be included in the conversion
  • Reviewing the client’s data and scope of work, using data provided or access to the required software
  • Providing a tailored quote and estimated timeline

If the client decides to proceed and the total cost of the conversion exceeds $500, the $250 fee is deducted from the final invoice.

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